Privacy Policy
Effective from: November 2025. Learn how we process and protect your personal data.
Your privacy is important to us
At Lexflow Studio, we take the protection of your personal information very seriously. This policy explains clearly and transparently how we collect, use, and protect your data when you work with us.
We are an agency specialized in automation and AI integration for law firms specializing in tax law. Our work involves analyzing your internal processes, identifying improvement opportunities, and implementing customized technological solutions.
Who is responsible for your data?
What information do we collect about you?
Depending on the phase of our relationship, we may collect different types of information:
Contact and professional information
Full name, email, phone, position, and name of your firm. This information allows us to communicate with you and understand your organization's context.
Information about your firm
Organizational structure, number of professionals, tax practice areas, software and tools you currently use.
Information about your processes
During our workflow audits, we document how your current processes work: tasks, times, tools, and bottlenecks.
Technical information
When implementing solutions, we may need temporary access to your systems: credentials, APIs, configurations. We only access what is strictly necessary.
Financial information
Billing data and bank details to manage payments for our services.
What do we use your information for?
Service provision
We use your information to execute the services you have contracted: conducting process audits, designing and implementing automation solutions, providing training to your team, and offering ongoing technical support.
Legal basis: Execution of the contract we sign with you.
Communication about your projects
We keep you informed about the status of your projects, important updates, technical issues, or any topic related to the services we provide.
Legal basis: Contract execution and our legitimate interest.
Continuous improvement of our services
We analyze (in aggregate and anonymized form) the results of our projects to improve our methodologies. We never share identifiable information from specific clients.
Legal basis: Our legitimate interest in improving quality.
Sharing success stories
We would like to show the results we achieve (testimonials, metrics, solutions). We only do so if you give us your express written authorization.
Legal basis: Your explicit consent, which you can withdraw at any time.
Keeping you informed
If you are our client, we may send you information about new services, legal automation updates, educational content, or success stories. You can always unsubscribe.
Legal basis: Our legitimate interest in keeping our clients informed.
Legal compliance
Like any company, we must comply with tax, accounting, and legal obligations that may require processing your data.
Legal basis: Compliance with legal obligations.
How long do we keep your information?
- We keep your data as long as our contractual relationship lasts and, after it ends, for legally established periods to address possible claims or audits.
- If we have only sent you commercial communications without you contracting services, we will keep your data until you ask us to delete it or unsubscribe.
- Technical data for accessing your systems is deleted immediately after implementation ends, unless you expressly agree to a support period.
Who do we share your information with?
We do not sell or rent your information to third parties. We only share your data when necessary to provide the service or by legal obligation:
- Technology providers: Third-party tools (cloud storage, project management software, automation platforms). All our providers are contractually bound to protect your information.
- Financial entities: To manage payments and collections.
- Professional advisors: In specific cases, we may consult with lawyers, auditors, or specialized consultants, always under confidentiality agreements.
- Public authorities: When required by law (court orders, tax obligations).
International data transfers
Some of our technology providers are located outside the European Union (especially in the United States). When this occurs, we ensure that adequate protection guarantees exist through standard contractual clauses approved by the European Commission. If you want more information, write to us at contact@lexflowstudio.com.
Your rights over your information
You have full control over your personal data. These are your rights:
Access
You can ask us what information we have about you and receive a copy.
Rectification
If any data is incorrect or outdated, you can ask us to correct it.
Erasure
You can request that we delete your information (except for legal obligations).
Objection
You can object to the processing of your data for certain purposes.
Restriction
You can ask us to limit the use of your information in certain circumstances.
Portability
You can request to receive your data in a structured electronic format.
To exercise any of these rights, simply write to us at contact@lexflowstudio.com properly identifying yourself.
If you believe we have not properly addressed your rights, you can file a complaint with the data protection authority corresponding to your jurisdiction.
How do we protect your information?
We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration:
- Encryption of communications and sensitive data storage
- Strict access control (only people who really need it access the information)
- Confidentiality agreements with our entire team and collaborators
- Periodic backups
- Continuous review and updating of our security measures
Your responsibility
When you provide us with information, you guarantee that:
- The data you provide is truthful, accurate, and up to date
- If you provide us with data from third parties (team members, collaborators), you have informed them and obtained their consent
- You will immediately inform us of any changes to your data
Commercial communications
If at any time you no longer want to receive our communications, you can unsubscribe:
- By clicking the "unsubscribe" link that appears in all our emails
- By sending us an email to contact@lexflowstudio.com indicating that you do not wish to receive more communications
Cookies
This website uses cookies. For more information, see our Cookie Policy.
Changes to this policy
We may update this privacy policy occasionally to reflect changes in our practices or applicable regulations. When we make significant changes, we will notify you by email or through a prominent notice on our website.
We recommend reviewing this policy periodically. The date of the last update always appears at the beginning of the document.
Have questions?
If you have any questions about how we process your personal information, please contact us:
This privacy policy has been written in clear and direct language because we believe you have the right to understand exactly what we do with your information.